Elevator Maintenance Contract Types and Checklists

Your contract may explicitly state the type of service you have. If it does not, you can take a look at the preventative services provided to get a better idea.

If you have concerns that your elevator isn’t being serviced with the types of upkeep you’d like on a regular basis, it may be time to reconsider your contract type.

Common elevator maintenance contract types include:

Full Service Elevator Maintenance Contract:

In this type of elevator service contract, the service provider takes full responsibility for the elevator.  The cost to prevent failure and fix failures are included in the contract. The contract also includes preventive maintenance. Similar to an insurance policy, this contract type helps you fix the monthly elevator cost. It’s important to consider the components which are included and excluded from the contract. 

Partial Service Elevator Maintenance Contract: 

This includes the same coverage as Full Service, except major components are excluded.  This would include larger items like pumps, valves, controllers, elevator machines, generators, cables, and other pieces of equipment.  While the monthly costs of this contract are less, the total cost you pay is not fixed. The total elevator expense is less predictable. 

Oil and Grease Elevator Maintenance Contract:

This basic elevator contract includes inspecting and lubricating your elevator’s moving parts. While this does cover basic regulations and codes, if something goes wrong and repairs are needed, they will be billed at an additional charge not covered by your monthly payment.  In addition, the costs for service calls are typically excluded.